Frequently Asked Questions
Frequently Asked Questions
Do you have a physical location?
At the moment we have two warehouses, one is based in Sion Mills in N.ireland and Carrick on Shannon, Ireland. We are working on a physical premises for retail, you can also catch us a various craft markets throughout Ireland.
I have made an order today, when can I expect delivery?
Deliveries within Ireland & N.Ireland take 2-4 working days. Please note that deliveries to the UK Mainland which include Scotland and Wales may take longer as they may be subject to customs check due to Brexit.
How much is your shipping?
Shipping under the value of £50 or euro equivalent will incur a shipping charge of £4.99 which covers N.Ireland and Ireland.
Shipping to the UK Mainland costs £14.99 for order under £50.
All orders over £50 or euro equivalent will activate FREE shipping to N.ireland, Ireland and the UK Mainland.
Shipping charges to European countries will be calculated at checkout.
Can I collect my order?
Yes you can, please note that minimum spend amount still applies on our website but you can collect your items by contacting us to arrange.
Is there minimum order value?
Minimum order value is £20 or euro equivalent.
Is your packaging sustainable?
Yes, we have went to great lengths to ensure the product we provide and suppliers we work with offer more sustainable options.
This make all the products featured in our website supplied in either 100% recyclable or 100% compostable.
We are always on the look out for options that provide us with the most sustainable method as possible to help our planet.